I received a phone call within 1 minute of contacting via email. Then they gave me option of having service within the next 3 hour timeframe. I was advised the technician was to arrive between 2-4 and he arrived at 2pm. I was extremely impressed with the responsiveness of Precision as well as the professionalism, courtesy and thoroughness of the technician. I will definitely have them continue to maintain our garage door and door opener for the long term.
Precision Garage Door was incredibly responsive and Garth was very efficient and helpful in assisting us in making door choice. I have tried to work with others on this project and Precision Garage Door was easily the most professional and most reliable in responding to request for assistance. I have every confidence in them and their work and will gladly recommend them to others.
Had Garth from Precision Garage Door service out yesterday to replace springs and rollers on our garage door. He was prompt, friendly, informative and the work was done exactly as he explained it. I would highly recommend them.
Precision Garage Door is a great company. They were very responsive to my call for service. In fact, under prior management a repair was not made properly and the current management team sent a technician out to correct the repair at no charge. I would use these guys again and would highly recommend them to others who need their garage doors serviced in the Richmond area.